Six Sigma Team Dynamics and Training

Black Belts have the challenging task of managing the full spectrum of team dynamics on Six Sigma improvement projects. Besides resolving conflicts, Black Belts require the skills to manage and optimize group behavior. They must also be familiar with tools and techniques for making team meetings and decision-making process more effective. Black Belts are often called upon to assess training needs and plan its delivery to ensure team members have all necessary skills and knowledge required for the success of improvement projects. This course explores several team dynamics and management techniques for Black Belts. It also deals with training as a tool for improving the performance of Six Sigma team members and strengthening their ability to realize project goals. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft’s ASQ-aligned Green Belt curriculum. Duration: 126 minutes.